FAQ

Can I reuse wax melts?

Once you have used your wax melts a few times and the scent throw has gone, we recommend you switch the wax melt for a fresh new one.

How do you remove the wax melts from the burner?

Our favourite way is to wait for the wax to harden, then run the burner dish under warm water. The wax melt will then slide out of the dish with a little push. If you have a burner without a separate dish, we recommend placing it upside down in warm water for a minute. 

What wax burner should I use?

We always recommend tea light burners for our wax melts as this gives off the best scent throw. But our wax melts also work in electric burners and plug ins. Please make sure to use an appropriate amount of wax for the size of the burner dish.

How long do the wax melts last?

From our own tests we have found our wax melts to last for around 16-20 hours. Each scent is different, so some may vary. Wax melts give off a better scent throw than candles, and work out better value for money.

Do you make the Scrunchies?

Yes all the hair Scrunchies are handmade by the Laurlylou team. It’s a team effort, we do everything from cutting the fabric to sewing and packaging.

Do you do wholesale?

Yes we offer wholesale to other businesses, and have a minimum order of £75. Please email us at shoplaurlylou@gmail.com with your details and we can get more information and prices sent across to you.

How long does delivery take?

We aim to pack and dispatch orders the next working day. We use Royal Mail and they aim to deliver within 2-5 working days. If faster delivery is required please don’t hesitate to contact us and we can try to arrange.

Do you ship internationally?

At the moment we don’t unfortunately due to costs. This is something we’re looking into though and plan to offer it in the near future. If you live outside of the UK and want to try our products please contact us.


If you have any other questions please use our contact form or email shoplaurlylou@gmail.com